You already know online reviews can either help or hurt your business, but did you know?:
- 92% of consumers will read a review before making a purchase
- 40% will form an opinion based on reading 1-3 reviews
- 68% of people admit that positive reviews will make them trust a brand more
This shows just how impactful online reviews can be for your potential customers.
That’s why customer ratings have become such an important area for businesses to focus their attention on.
If you don’t have enough positive reviews — and your competitors do — you’ll miss out on potential leads and sales.
And having too many bad reviews will also hurt your online reputation.
Fortunately, with the help of today’s guide, you won’t have to face any of those issues alone.
We’re diving into everything you need to know about Google Reviews, including how to capture 5-star reviews and how to remove any bad ones weighing you down.